360pi Press Releases

360pi Tops with Retail Trade Media and Enterprise Customers

Company recognized for its world-class product and price intelligence

Ottawa, Canada – April 22, 2016 – 360pi, the leader in product and price intelligence, is pleased to announce strong and accelerating traction within the retail community including recognition from key media, and commendations from the company’s own customers. For the third consecutive year, 360pi remains the only product and price intelligence vendor to place on the prestigious RIS Software LeaderBoard1, with 21 top 10 rankings, including two #1 rankings. For reference, placement on the LeaderBoard is determined by third party surveys of a vendor’s own customers. As well, 360pi earned a Net Promoter Score (NPS)2 of 60 among its strategic accounts, placing the company in the same league as world-class brands like Apple iPhone (63), YouTube (59), and Zappos (57) in terms of customer loyalty and satisfaction.

360pi also continues to enjoy strong retail analyst and media coverage. 360pi was listed as a representative vendor in Gartner’s 2016 Market Guide for Unified Price, Promotion and Markdown Optimization Applications3. As well, the company’s product and pricing insights are regularly cited by both mainstream media and top retail trade media, such as The Wall Street Journal, Forbes, CNBC, RIS News, and Internet Retailer. Plus, 360pi continues to be a regular contributor to Bain’s highly respected annual holiday newsletter series, with 2015 being the third consecutive year.

“We are honored to be recognized by these leaders and innovators within the retail community, but especially by our customers, for the quality of our product and price intelligence, and our service,” said Alexander Rink, CEO, 360pi. “We look forward to continuing to drive value for our customers and serve this community with excellence.”

About 360pi

360pi derives profitable insights from product and pricing big data to help leading omnichannel retailers, etailers, and brand manufacturers compete and win with shoppers. 360pi’s customer base accounts for over $US200 billion in annual product sales and includes Ace Hardware, Build.com, and Overstock.com, along with several Fortune 500 consumer products companies. With the majority of in-store purchases being influenced online, 360pi helps retailers and brands successfully navigate the multi-channel landscape with real-time insight into who is selling what, where, when, why and for how much. Ultimately, 360pi customers make smarter decisions faster to drive increased revenues and margins across all channels.

Media Contacts

Aidan Griffin
Ketner Group PR + Marketing (for 360pi)
(512) 794-8876

Brit Gracka
(613) 562-2525 x 511

The RIS LeaderBoard is a highly rigorous evaluation of software vendors from the people who know them best – actual retail customers. It ranks technology vendors based on customer satisfaction across a wide range of criteria, serving as an objective guide to help retailers find the vendors and solutions they need.

Pioneered by Bain & Company, the Net Promoter Score (NPS) is premised on the extent to which a customer would be willing to refer a vendor to a friend or colleague. The NPS system is used by the world’s most respected companies and identifies those organizations firmly committed to delivering value to their clients.

Gartner, Market Guide for Unified Price, Promotion and Markdown Optimization Applications, Robert Hetu, 22 February 2016
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.